FAQ

Please note this page is FAQ for order related questions only. Any iodine related questions please use the IODINE 101 link found on the top of the home page.

When will my order ship?

All orders ship within 1 business day of placing your order.
We aim to post all orders out on the same day if purchased before 3pm.

What is your return policy?

Ultrapure Solutions accepts returns within 14 days of receiving your order, simply contact us to obtain a return authorization form, ship your products back to us and receive a refund.